Return Policy

Thank you for shopping at Love Ur Pets! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Refunds:
   To receive a refund, you must have an active PayPal.
   If you do not have either, please contact us to discuss alternative refund options.
   
2. Returns:
   We accept returns within 30 days of the original purchase date.
   To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
3. How to Initiate a Return:
   Email us LoveUrPets.com with your order number, reason for return, and any relevant photos.
   Or visit our Returns Page to submit your return details and confirm your refund.
4. Non-Returnable Items:
   Certain items are non-returnable, including personalized products and perishable goods.
   Please check the product description for any specific return restrictions.
5. In-Store Returns:
   If you made a purchase at one of our physical store locations, please return the item to the same location along with the original receipt.
6. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
7. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact our customer service team at customer-service@LoveUrPets.com.

Thank you for choosing Love Ur Pets! We appreciate your business and strive to make your shopping experience enjoyable.

Love Ur Pets 
Email:@LoveUrPetsStore